DMW logo

Word 2010, 2013, 2016, 2019 and Microsoft® 365 Basic Training Courses

DMW’s Basic introduction courses are for you if you are new to Word or are self-taught and want to make certain you are not missing out on any of the basic skills.

Awareness of the ways in which Word can assist you in writing everything — from letters to technical reports — will take some of the repetitivness out of document creation and certainly will increase your productivity.

Course Content

Microsoft Word ribbon

Word screen The components of the Word display and how you can arrange them.

Ribbon The Word user interface — command tabs, command sets or groups, dialog boxes, pop-up menus, shortcuts.

Document work area Appreciation of the different views in which you choose to work; setting a view size to fit screen and eyesight.

Mouse pointer How the mouse pointer adapts to reflect what you are doing.

Cursor Use and control of the editing cursor.

Entering text Including control of capitalisation.

Editing text Including inserting and deleting text, overtyping and capitalisation.

Selecting text Some quick ways using the mouse and keyboard to select text prior to formatting, moving, and copying it

Moving around a document Keyboard and mouse techniques.

Copying and moving text Keyboard, mouse and menu techniques.

Text formatting Fonts, size, style, weight and so on.

Paragraphs What the are and how Word treats them.

Paragraph formatting Including indentation, line spacing and justification.

Side-by-side paragraphs For documents like minutes, invoices and orders.

Lists Creating simple numbered and bullet-pointed lists.

Using the ruler Control of page and paragraph layout through the ruler.

Justification and alignments Aligning text left and right alignment and centring of headings and paragraphs.

Margins Text boundary and header and footer margins.

Headers and footers How to place text at the top and bottom of each page—good places for logos and page numbers.

Using tabs How and when to use tabs; the different types; setting and removing tabs.

Checking spelling Automatic and on-demand.

Saving and retrieving documents What to name documents; how and where to save them; how to find them.

Printing documents Printing all or part of a document.

On occasions, with groups in which people already have an appreciation of Word, we stray into “intermediate” topics. This is another advantage of on-site training: you are not tied to a syllabus as you might be when attending a public course.

Course Duration

This course takes one day on-site, normally between 9:30 AM and 4:30 PM. Starts and finishes can be changed to suit your diary.

Not having to travel to a training centre and not being far from your desk are advantages to you of on-site courses.

Course Prerequisites

Competence in the use of the mouse, keyboard and windows, and of the ribbon common to Access, Excel and Word, and across rest of Microsoft Office. Awareness of basic computer principles like files, folders and filing.

The course is hands-on, but don’t be put off if you’re not a touch typist: try typing =lorem(4,3) into a new Word document. Then press Enter and appreciated your fluency in Latin.

DMW would welcome you giving some prior thought to the types of documents for which you want to use Word to create and edit.


On completion of a training course, each attendee receives a Certificate of Attendance, which contains details of the topics covered during the training.

“I know this is a hands-on course, but don’t worry if you can’t touch-type. Try this: start a new document, type =rand(3) and then press Enter.

David Wallis (Most years since 1999)